# Privacy Policy - Enrich Labs _Source: https://www.enrichlabs.ai/privacy_ --- [Home](/) / Privacy Policy # Privacy Policy Last updated: June 20, 2026 Enrich Labs, Inc. ("we," "us," or "our") is at the forefront of developing AI-powered business teams (AI Agents). Our vision is to create harmonious AI hybrid teams that enrich human potential. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our service, visit our website, or use our AI agents. ## Data Collection We collect the following types of information: - Social media public comments - Direct messages across major platforms - Personal identifiers - Usage data - Device information - Cookies data ## How We Use Your Data We use the collected information for the following purposes: - LLM processing for customer insights - Comment moderation support - To improve our AI agents and services - To respond to your inquiries and provide customer support - To monitor and analyze usage patterns and trends - To maintain the security and integrity of our platform ## Security Measures To protect your personal information, we have implemented the following security measures: - Industry standard security measures - Data encryption protocols - Access controls and authentication procedures - Regular security assessments - Secure data storage practices - Employee training on data protection ## Data & Security Practices ### Cloud Provider & Regions Enrich Labs is hosted on **Google Cloud**, with infrastructure located in **North America**. ### Data Stored & Retention Period We store your chat logs and generated output data. We retain data only for the duration of your active subscription. ### Model Training **No.** Your data is never used to train AI models. ### Customer Data Isolation Full tenant-level separation. Each customer's data is stored and processed in isolation. There is no commingling across customers at any layer. ### Encryption All data is encrypted with **TLS 1.2 or higher** in transit and **AES-256** at rest. ### Data Deletion / Opt-Out Yes. You can request full data deletion at any time by contacting us at [support@enrichlabs.ai](mailto:support@enrichlabs.ai). ### Internal Access Access to customer data is limited to Enrich Labs engineers only, on a need-to-know basis, for debugging and performance monitoring purposes. Access is controlled, logged, and revoked immediately upon role change or departure. ## Your Rights You have the right to: - Access the personal information we have about you - Correct any inaccuracies in your personal information - Delete your personal information from our records - Object to the processing of your personal information - Withdraw your consent at any time ## Cookies and Tracking Technologies We may use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service. ## Website Visitor Identification When you visit our website, we use first-party and third-party visitor-identification technologies to understand which organizations are engaging with us, for our own business-to-business marketing and sales purposes. Using your IP address and related signals, we may identify the **company or organization** associated with your visit (for example, the business that operates your network), along with information such as approximate location, pages viewed, and referral source. For visitors in the United States, we also use a third-party identity-resolution provider (**RB2B**) that may associate a visit with business contact information, such as a name, professional profile, or work email. This person-level identification applies to U.S. visitors only and is not performed for visitors located in the European Union, the United Kingdom, or other regions with comparable restrictions. We use this information solely to gauge interest in our products, prioritize outreach, and improve our marketing — never to train AI models. We do not sell this information. To exercise your privacy rights — including, for California residents, the right to opt out of the "sale" or "sharing" of personal information, and the right to request access or deletion — contact us at [support@enrichlabs.ai](mailto:support@enrichlabs.ai). You can also limit this tracking through your browser's cookie settings. ## Data Sharing and Third Parties We may share your information with third-party service providers who help us operate our service, comply with legal obligations, or perform business-related functions. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. ## Third-Party Platform Integration With your explicit consent and authorization, we may integrate with various third-party marketing and analytics platforms to enhance our AI-powered business solutions. These integrations are entirely optional and require you to grant specific permissions for each platform. We collect your name and email address for account management purposes, but we do not collect your customer's personal data such as names, phone numbers, email addresses, physical addresses, or other personally identifiable information through these integrations. ### Google Services Data If you choose to connect your Google services, we may: - **Google Ads:** Read your advertising data (campaign performance, keywords, metrics) and write to your account to optimize campaigns, create ads, and manage bidding strategies - **Google Analytics:** Read your website analytics data, including traffic, user behavior, conversion metrics, and historical data to provide comprehensive marketing insights ### Meta (Facebook/Instagram) Ads Data If you choose to connect your Meta Ads account, we may: - Read your Meta Ads data, including campaign performance, audience insights, and advertising metrics across Facebook and Instagram - Write to your Meta Ads account to help create campaigns, optimize ad sets, manage audiences, and adjust budgets - Access historical advertising data and audience demographics to provide insights and recommendations ### TikTok Ads Data If you choose to connect your TikTok Ads account, we may: - Read your TikTok Ads data, including campaign performance, video engagement metrics, and audience analytics - Write to your TikTok Ads account to help create campaigns, optimize targeting, manage creative assets, and adjust bidding strategies - Access historical advertising data and audience insights to improve your TikTok marketing performance ### Klaviyo Data If you choose to connect your Klaviyo account, we may: - Read your Klaviyo data, including email campaign performance, subscriber lists, and engagement metrics - Write to your Klaviyo account to help create and optimize email campaigns or flows - Access historical email marketing data to provide personalized marketing insights ### Your Control Over Platform Data You maintain full control over these integrations: - All platform data access requires your explicit authorization through each platform's secure OAuth or API authentication process - You can revoke access to any connected platform at any time through your respective platform account settings - We will only access the specific data types you have explicitly granted permission for on each platform - We comply with each platform's API terms of service, data usage policies, and privacy requirements - Data from different platforms is kept segregated and used only for the specific purposes you've authorized We use data from these platforms solely to provide you with enhanced marketing insights, campaign optimization, and AI-powered business intelligence. All platform data is processed in accordance with the same security measures and retention policies outlined in this Privacy Policy. ## Data Retention We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. ## Children's Privacy Our service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately. ## International Data Transfers Your information may be transferred to - and maintained on - computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. ## Updates to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. ## Contact Us If you have any questions about this Privacy Policy, please contact us at: [support@enrichlabs.ai](mailto:support@enrichlabs.ai)